Return & Refund Policy
Sellers Return Policy: Item must be returned within 7 DAYS.
Returns and Exchanges: Pedi-Care Plus,Inc. will replace or refund any item if you are not fully satisfied with it.
Refund Policy Details: All returns are subject to a 25% Restocking Fee. Orders placed on the Internet or by Phone and charged to your Credit Card and then cancelled for No Prescription or any other reason, will be subject to a 5% service fee. (Min. $10.00) and/or 25% Restocking fee. Upon cancellation of your order, you will receive an Email confirming your refund less any service, restocking fees that my apply. Please allow 2-3 weeks for all Credit Card Refunds.
Return for a Refund: If you would like to return an item for a refund of the purchase price or for a replacement item, contact our Customer Service Department at 1-866-733-7587, Monday-Friday 9am to 4pm EST, to obtain a Return Authorization (RA) number and a Return Notification form which we will either Email or mail to you. Please be sure to have your order/customer number handy when you call. Ship the item and the completed Return Notification form to:
Pedi-Care Plus, Inc.
13361 SW 135 St
Miami, FL 33186
Please note: Shipping and handling charges on return shipments and exchanges are not refundable.
Most products carry a one (1) year limited warranty from the date of purchase against manufacturing defects under normal, non-commercial usage and when used as directed by attached enclosed instructions.
This warranty applies only to the original purchaser, and is not transferable. You must have your original proof of purchase when requesting a refund or replacement item under warranty. We reserve right to make the final determination as to whether the returned item is covered under the limited warranty. See “Returns and Exchanges” for instructions on how to return an item under warranty.
Sales Tax Exempt
Medical Products and Supplies are tax exempt with a valid Doctors Prescription
(6)(a) Medical products and supplies used in the cure, mitigation, alleviation, prevention or treatment of injury, illness, disease, or incapacity are taxable, unless:
Ordered and dispensed by or on the prescription of a duly licensed practitioner authorized by the laws of the state to prescribe medicinal drugs ordered and dispensed by a pharmacist pursuant to the established dispensing procedures determined by the joint committee of medical, osteopathic and pharmacy professions as created by section 465.186, F.S.